Terms of Service

These Terms of Service govern the use of nardevic.com and purchases made through the website operated by NARDEVIC, LLC. By accessing our website, placing an order, or using services provided through the website, customers agree to these Terms together with the policies referenced below.

1. Website Use

nardevic.com is provided for customers to browse products, review product information, place orders, obtain order-related support, and access related services. Customers are welcome to use the website for lawful personal or business purchasing purposes in accordance with these Terms and applicable law.

Use of the website in a way that intentionally interferes with its operation, security, payment systems, customer accounts, or other users may result in access being restricted where reasonably necessary to protect the website and its customers.

2. Product Information

We aim to present product descriptions, specifications, images, compatibility information, prices, and availability as accurately as reasonably possible. Minor differences in appearance, packaging, dimensions, or presentation may occur because of manufacturing updates, screen display settings, or supplier changes.

Where a material error is identified before an order is completed, we may contact the customer to clarify the issue and provide an appropriate solution.

3. Order Placement

An order submitted through nardevic.com represents a request to purchase the selected products. An order is normally accepted after the applicable payment has been successfully authorized and the order has entered processing.

Customers will normally receive order information through the contact details provided during checkout. If an order cannot be processed because of product availability, payment authorization, address information, or another material issue, we may contact the customer regarding the available options.

4. Pricing & Transaction Currency

Transactions through nardevic.com are processed in EUR. Product prices and applicable charges shown during checkout are presented on that basis unless otherwise clearly stated.

If a customer's bank, card issuer, PayPal account, or other payment method is denominated in another currency, the customer's financial institution or payment provider may apply its own exchange rate or currency conversion charge.

5. Payments

Payments may be processed through supported payment methods and payment service providers, including Stripe and PayPal. Payment authorization, security checks, unsuccessful payments, transaction disputes, and payment processing are governed by our Payment Policy.

Customers who would like more information about accepted payment methods, transaction security, or payment processing can review the Payment Policy before completing an order.

6. Payment Security

We use established payment providers and security measures intended to protect transaction information. Payment-related data may be protected through HTTPS, SSL/TLS encrypted connections, payment tokenization, fraud screening, authentication measures, and security systems maintained by Stripe, PayPal, and other supported payment participants.

Additional details regarding payment security and transaction handling are available in our Payment Policy.

7. Worldwide Shipping

We provide worldwide shipping to supported delivery locations. Standard shipping charges, processing times, estimated delivery times, remote-area arrangements, customs responsibilities, and expedited shipping options are explained in our Shipping Policy.

Shipping estimates may vary depending on the destination address, logistics network, customs procedures, local conditions, and other circumstances outside our reasonable control.

8. Delivery & Order Tracking

Once an order has been dispatched and tracking information is available, customers may follow the shipment through the tracking services made available on the website.

Delivery-related matters, including delays, remote delivery locations, damaged packages, undeliverable shipments, and shipping responsibilities, are governed by our Shipping Policy.

9. Returns

Eligible products may be returned within the return period and under the conditions stated in our Refund & Returns Policy.

The policy explains the applicable 30-day return period, return eligibility, return process, product condition requirements, return shipping costs, and circumstances in which a return may not be accepted.

10. Damaged, Incorrect or Missing Items

If an order arrives damaged, contains an incorrect product, or is missing an item, customers may contact us at [email protected] within 48 hours of delivery.

The procedure for reviewing such issues, including supporting photographs or order information that may be requested, is described in our Refund & Returns Policy and our Shipping Policy.

11. Refunds

Approved refunds are returned to the original payment method used for the purchase. Once a refund has been approved, we process it within 7 business days.

The customer's bank, card issuer, PayPal, or other payment provider may require additional time before the refund appears in the account. Full refund conditions are set out in our Refund & Returns Policy.

12. Customer Information & Privacy

Personal information provided through nardevic.com may be used for purposes such as processing orders, arranging delivery, providing customer support, handling payments, preventing fraud, processing refunds, and meeting applicable legal requirements.

Details regarding data collection, information security, HTTPS and SSL/TLS protection, payment privacy, GDPR rights, data sharing, and the applicable one-year data retention period are described in our Privacy Policy.

13. Customer Communications

We may use the contact information provided with an order to communicate about payment confirmation, order processing, shipping, delivery, returns, refunds, security concerns, or other matters reasonably connected with the customer's transaction.

Customers who need assistance with an order, payment, delivery, return, privacy request, or other service-related issue may contact us at [email protected].

14. Intellectual Property

Unless otherwise stated, website content created or lawfully used by NARDEVIC, LLC, including website text, layout, graphics, branding elements, and original website materials, may be protected by applicable intellectual property laws.

Website content may be viewed and used for ordinary shopping and personal reference. Unauthorized commercial reproduction, systematic copying, or use that infringes applicable intellectual property rights may be restricted.

15. Availability & Website Changes

We aim to keep nardevic.com reasonably available and accurate, but temporary interruptions may occur because of website maintenance, hosting issues, technical updates, payment provider availability, security measures, or circumstances outside our reasonable control.

Website features, product availability, service providers, and operational procedures may be updated where reasonably necessary. Material changes affecting customer rights will continue to be subject to applicable law.

16. Limitation of Responsibility

To the extent permitted by applicable law, NARDEVIC, LLC will not be responsible for indirect losses or delays resulting solely from events outside our reasonable control, including carrier disruption, customs delays, telecommunications failures, payment network interruptions, severe weather, governmental action, or similar external events.

Nothing in these Terms is intended to exclude, restrict, or reduce any consumer right, statutory warranty, remedy, or liability that cannot lawfully be excluded or limited under applicable law.

17. Governing Law & Court Jurisdiction

These Terms, transactions made through nardevic.com, and disputes relating to our services are governed by the applicable laws of the jurisdiction in which 4011 W Capitol Dr, Ste 101, Milwaukee, WI 53216, US is located, without limiting any mandatory consumer protection rights that may apply under the law of the customer's place of residence.

If a dispute cannot be resolved through reasonable communication between the customer and NARDEVIC, LLC, the dispute may be submitted to the competent courts having legal jurisdiction over 4011 W Capitol Dr, Ste 101, Milwaukee, WI 53216, US, subject to any mandatory jurisdictional rights provided by applicable law.

Where a matter requires formal legal determination, the decision of the court or other legally competent authority with proper jurisdiction will govern the resolution of that dispute.

18. Changes to These Terms & Contact

These Terms of Service may be updated from time to time to reflect changes in website operations, service providers, legal requirements, payment arrangements, or related policies. The version published on nardevic.com will apply according to its stated effective date.

Questions regarding these Terms, an existing order, or any of the policies referenced above may be sent to [email protected]. We aim to review customer enquiries carefully and provide appropriate information based on the circumstances of the request.